Privacy Policy

Updated at December 17th, 2025

Palliative Specialists of Louisiana (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, and disclosed by Palliative Specialists of Louisiana.

This policy applies to our website (https://palliativespla.com), any associated subdomains, and services provided through our platform (collectively referred to as the “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described herein and in our Terms & Conditions.


Definitions

Cookie

A small amount of data generated by a website and stored by your browser to identify and remember preferences.

Company

Refers to Palliative Specialists of Louisiana, 400 Poydras St Ste 2090, New Orleans, LA 70130, United States.

Country

Refers to the United States, where Palliative Specialists of Louisiana is based.

Customer

Any person or organization using the Palliative Specialists of Louisiana Service.

Device

Any internet-connected device such as a computer, smartphone, or tablet.

IP Address

A unique address identifying a device on the internet, often used to estimate geographic location.

Personnel

Individuals employed by or contracted by Palliative Specialists of Louisiana.

Personal Data

Any data that can directly or indirectly identify a person.

Service

The products and services provided by Palliative Specialists of Louisiana, specializing in palliative care in the State of Louisiana.

Third-party Services

Providers who support Palliative Specialists of Louisiana through advertising, analytics, infrastructure, or related services.

Website

https://palliativespla.com

You

An individual accessing or using our services.


Information Collection

We collect information when you:

• Visit our website

• Register on our platform

• Submit a form, survey, or subscribe to our newsletter

• Place an order or engage with our services

Examples of information collected include:

• Name and/or username

• Email address

• Device and browser information

• IP address and approximate geolocation

• Social media data, when publicly shared or authorized by you


Use of Information

We use your information to:

• Personalize your experience

• Improve our website and services

• Enhance customer service

• Process transactions

• Run promotions, surveys, or marketing activities

• Send periodic communications (you may opt out at any time)


Email Usage and Communication

By submitting your email address, you consent to receive communications from us. These may include:

• Transactional messages, such as appointment or order confirmations

• Marketing campaigns and promotions

• Custom advertising via platforms such as Facebook Ads

You may opt out at any time using the unsubscribe link included in all emails.


Information Sharing

We may share information with:

• Service providers, such as payment processors or email platforms

• Affiliates and business partners

• Advertising and analytics providers

• Government or regulatory authorities when legally required

We do not sell personal data. Information may be transferred as part of a merger, acquisition, or corporate reorganization.


Security Measures

We implement appropriate safeguards, including:

• SSL encryption for data transmission

• Restricted access to sensitive information

• Ongoing system monitoring

However, no method of transmission or storage is completely secure. By using our services, you acknowledge and accept this inherent risk.


International Data Transfers

Your information may be transferred to and stored on servers located outside your country, including jurisdictions that may not provide the same level of data protection. By using our services, you consent to these transfers.


Data Retention

We retain personal data only for as long as necessary to fulfill business, legal, or regulatory obligations. When data is no longer required, it is securely deleted or anonymized.


User Rights

You may request to:

• Access, correct, or delete your personal information

• Restrict or object to certain processing activities

• Request data portability

• Change communication preferences

Requests can be submitted using the contact information below.


Third-Party Services

Our website may contain links to third-party platforms or services. These providers operate under their own privacy policies, and we are not responsible for their content or data practices.


Cookies and Tracking Technologies

We use cookies to:

• Maintain user sessions

• Analyze website usage

• Improve performance and functionality

You may disable cookies in your browser settings. Please note that some features of the website may not function properly as a result. We do not store personal data directly in cookies.


Remarketing

We may use remarketing tools, such as Facebook Pixel, to display relevant ads to users who have previously visited our website. You can manage ad preferences through your browser or advertising platform settings.


Data Privacy Laws

GDPR (EEA Residents)

We comply with the General Data Protection Regulation. You have the right to access, correct, or request deletion of your personal data.

CCPA and CalOPPA (California Residents)

You have the right to know what personal data is collected, request access or deletion, and not be discriminated against for exercising your privacy rights. We do not sell personal data.

HIPAA Compliance (Healthcare Privacy)

As a healthcare provider specializing in palliative care, we adhere to applicable HIPAA requirements for the protection of Protected Health Information (PHI). Required notices are provided where applicable.


Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you believe that a child’s information has been collected without parental consent, please contact us and we will promptly remove it.


Sale of Business

If Palliative Specialists of Louisiana is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction under the same privacy protections.


Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the effective date at the top of this page.


Your Consent

By using our website or services, you consent to this Privacy Policy and its terms.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: intake@palliativespla.com

Phone:

Baton Rouge: 225-468-5868

Northshore: 985-400-2958

Southshore: 504-342-4698

Website: https://palliativespla.com/contact